§The Gift of the Goose is given to people
by complimenting and celebrating on an ongoing basis, not just the big wins,
but the small ones too. You can't overdo congratulations, if they are true
congratulations. An annual message to the whole department congratulating them
on a good year, by way of a memo on the bulletin board, won't have the impact
of an announcement on the paging system that Leslie Anderson in Shipping has
just set a record for cartons shipped without damage three months in a row.
And it's not just the head goose that cheers. All of the geese are involved -
cheering each other on to achieve their mutual goal. Cheering each other on
brings enthusiasm to the work. Implement these three simple principles, in
order, in your organization, for performance and productivity improvements
which will guarantee you greater profits. The book provides a clear, step by
step outline for instituting these ideas, which will ensure Gung Ho employees
who are committed to success.